Welcome to www.psltd.ca (“Patrick Sprack Ltd.”). Your privacy is important to us. Please read this Privacy Policy carefully before using our websites. By accessing our sites, you acknowledge and accept the terms outlined here. If you do not agree, please discontinue use immediately.

1. Scope of This Policy

This Privacy Policy applies to www.psltd.ca and other sites operated by Patrick Sprack Ltd. It does not cover third-party websites linked from our sites. If you visit a third-party site, please review their privacy policy separately. We provide these links for convenience and do not endorse or take responsibility for their content or privacy practices.

2. Collection of Personal Information

We collect personal information voluntarily provided by users, such as:

  • Name, email address, phone number, and mailing address.
  • Responses to surveys, forms, and feedback submissions.
  • Self-assessment data when using health assessment tools.
  • Additional details when signing up for services, contests, or resolving inquiries.

3. How We Use Your Information

The information collected may be used for:

  • Enhancing user experience by tailoring site content to preferences.
  • Research and development for improving our website and services.
  • Providing requested services, promotional materials, and relevant updates.
  • Monitoring interest in our products and tracking website usage patterns.

If you have given consent to receive marketing communications, you may opt out anytime by contacting us.

4. Promotional and Informational Communications

With your permission, we may use submitted information for marketing purposes. If you wish to opt out of such communications, you can:

  • Modify your preferences in your account settings.
  • Contact us via email to request removal.

We take reasonable steps to secure your information and prevent unauthorized access.

5. Disclosure of Personal Information

We do not share your personal information with third parties except:

  • With your consent.
  • As required by law, such as in response to legal requests (warrants, subpoenas, regulations).
  • For regulatory compliance, including adverse event reporting to health authorities.

Please note that personal information may be stored or processed outside of Canada, where privacy laws may differ.

6. Cookies and Tracking Technology

We use cookies (small data files stored on your device) to enhance website functionality and user experience. You can disable cookies in your browser settings, but some site features may not work properly if disabled.

7. Children’s Privacy Protection

We are committed to protecting children’s privacy online. We do not knowingly collect or store personal information from individuals under the age of 13. If we become aware of such data being collected, we will delete it immediately.

8. Security Measures

We implement physical, electronic, and administrative safeguards to protect your personal information from unauthorized access. These include:

  • Secure storage in restricted-access facilities.
  • Limited access for authorized personnel only.
  • Encryption and security protocols for data protection.

9. Storage and Retention of Data

Your personal information is stored on secure servers, either at our data centers or with trusted third-party providers bound by our privacy standards.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. Continued use of our site after modifications means you accept the updated terms.

11. Contact Us

If you have questions about this Privacy Policy or wish to update, delete, or opt out of certain uses of your data, please contact us